Reset Credentials

Through the KDealer portal, it is safe and easy to get to Kia Motors America’s programs and systems, which maintain private information about the company and its stores. You need to get permission from your Dealership Administrator to use this site before you can log in.

Following the steps below will make it easy to change your login information if you can’t remember it.


How to Reset Account Credentials?

How to Reset Forgotten Passwords: If you forget your KDealer user ID or password, simply follow these steps to reset it on the official website:

Steps For Retrieving the Forgotten User ID:

You may retrieve your user name if you lose it. After providing the required information, you will receive an email with your user name to your registered email address. How to retrieve a lost user ID:

  • Type into the address bar and press Enter. You’ll see the KDealer login screen.
  • Click Forgot User ID if necessary. You will be directed to a website for missing user IDs.
  • Click CONTINUE after entering your registered email address in the Enter Email box. When you click the Forgot User ID button, a screen with a confirmation message appears.
  • After clicking CONTINUE TO LOGIN, you will be directed to the Kdealer login page.
  • When you provide your email address, the user receives a message including their user ID.
  • If you did not receive the email, click Resend Email on the Forgot Password page.

User Guidelines


Steps For Retrieving the Forgotten Password:

  • Select Forgot Password from the login page’s menu.
  • This service allows KMA members, dealer staff, and associated firms to update their credentials.
  • If you, as a KMA team member, require additional assistance, please contact the Help Desk.

Our customer service representatives are available to assist you with password resets and account access; they can provide further guidance if necessary.